Did you know that the estimated cost of customer churn is $1.6 trillion in the US alone? (Accenture). If every company implemented some of the strategies below to reduce that churn, just think of how much saved revenue that would translate into.

The evolution of the Internet of Things (IoT) and maturing underlying technologies are giving businesses new and unique ways to communicate, connect and collect data like never before. With businesses bringing in unique offers and contracts to tap into and attract their customer base, there is an ever-increasing need to capture and monetize this data effectively. 

Subscription billing platforms such as LogiSense are inherently exposed to highly variable workloads which are a challenge to manage efficiently. Two of the system's primary functions, rating event records and creating invoices, are generally short-lived, compute-intensive, high throughput processes that occur at unpredictable times and intervals across a customer base.

Technical debt is a commonly understood term within the software industry, whereas short-term velocity gains are knowingly accepted in exchange for an ongoing “cost” in maintenance. This type of debt compounds just like your mortgage and becomes drastically more expensive over time if not dealt with.

Mediating usage feeds can be a complex process of reading headers, making sense of multiple fields, and classifying records. To stay on top of adding new usage feeds you need powerful tooling to make it easy

The Internet of Things has been heralded as the Fourth Industrial Revolution because it will underpin every industry and most daily behaviors that we take for granted.