The evolution of the Internet of Things (IoT) and maturing underlying technologies are giving businesses new and unique ways to communicate, connect and collect data like never before. With businesses bringing in unique offers and contracts to tap into and attract their customer base, there is an ever-increasing need to capture and monetize this data effectively.
It’s that time of year again. LogiSense is entering the period for our annual Level 1 PCI Compliance audit. With millions of dollars in credit card transactions flowing through our billing software it’s imperative that we offer the security our customers (and their customers) expect when paying for service. We have worked hard with our customers over the past number of years to reduce our footprint, and theirs, to almost nil. There is absolutely no need to have a credit card number (PAN) hit our software or be stored in our database.
Subscription billing platforms such as LogiSense are inherently exposed to highly variable workloads which are a challenge to manage efficiently. Two of the system's primary functions, rating event records and creating invoices, are generally short-lived, compute-intensive, high throughput processes that occur at unpredictable times and intervals across a customer base.
Technical debt is a commonly understood term within the software industry, whereas short-term velocity gains are knowingly accepted in exchange for an ongoing “cost” in maintenance. This type of debt compounds just like your mortgage and becomes drastically more expensive over time if not dealt with.
RoundTable Report on Customer Centricity and Monetization: How Do Agile Billing Platforms and IoT Help Modern Companies Engage Customers and Generate New Revenue?
Mediating usage feeds can be a complex process of reading headers, making sense of multiple fields, and classifying records. To stay on top of adding new usage feeds you need powerful tooling to make it easy
The Internet of Things has been heralded as the Fourth Industrial Revolution because it will underpin every industry and most daily behaviors that we take for granted.
If you are involved in providing IoT (Internet of Things) connectivity services to your end customer, then you’re probably aware that your customers are expecting significant personalization when it comes to how your services are deployed.
As competition heats up; customers are not willing to just write a cheque. They expect to pay on usage-based outcomes.
We're here to outline some creative ways you can personalize your usage-based models while protecting your bottom line.