Communications Service Providers (CSPs) are moving beyond their traditional role as mere conduits of data into a customer’s home. Facing revenue pressures from VoIP, mobile providers, over-the-top (OTT) media services, and alternative internet providers, CSPs are actively seeking new revenue streams to shed the "dumb pipe" image.
The Internet of Things (IoT) is rapidly expanding, with predictions of 27 billion devices connected by 2025, transforming both consumer and B2B sectors. This growth is not only introducing innovative devices into homes but also revolutionizing traditional machine-to-machine (M2M) communications, commonly referred to as B2B IoT.
Subscriptions have simplified the customer buying process, but many companies are now opting for usage-based pricing for more customer-oriented services and revenue growth. Platform providers in IoT, Communications, Cloud, and Software need to handle complex billing for millions of customers globally, necessitating usage-based models.
A modern billing solution must enhance customer experience to retain clients.
Industry reports often assume that all connected devices operate 24/7, but this isn't always the case. Large verticals we take for granted have peak seasons and off-peak seasons. For example, the film industry spikes with summer blockbusters, making it an ideal time to gather data on seating, viewership, age, and so on — yet that is precisely when schools close, periodically closing off valuable data that could inform lesson plans, student attention levels, and learning habits.
Managing IoT contract commitments can be challenging, but understanding these complexities is crucial for success. Here's how to navigate them effectively.
According to the latest IoT industry reports, the global IoT market is expected to reach $1.1 trillion by 2026, driven by increasing adoption across various sectors such as healthcare, automotive, and smart cities.
Your customers want to pay a fair price for products and services—and they want to receive value that’s commensurate to that cost. Choosing the ideal usage-based pricing model for your product is a great way to keep those two wants in alignment.
IoT advanced share plans offer a new frontier in monetization, allowing service providers to create flexible, usage-based pricing models. These plans enable enterprises to maximize margins, enhance customer value, and address diverse usage scenarios.